Tech Help

Student/Parent Technology Support link

Helpdesk Phone Number: 252-830-4222

Protocol for requesting password/login help:

    • Gmail/Network login help - request should be handled by the media coordinator using the Password Reset Utility

    • NCEdCloud login help - teachers can reset their own students' passwords

    • Locked out of NCEdCloud - teacher puts in a tech request

    • All other password issues - teacher puts in a tech request