Important Information & Updates

Student/Parent Technology Support link

Helpdesk Phone Number: 252-830-4222

Protocol for requesting password/login help:

• Gmail/Network login help - request should be handled by the media coordinator using the Password Reset Utility

• NCEdCloud login help - teachers can reset their own students' passwords

• Locked out of NCEdCloud - teacher puts in a tech request

• All other password issues - teacher puts in a tech request