• Faculty & Staff Support

    Below you will find some frequently asked questions that may help with issues you may be having. If your question is not answered below please contact our Helpdesk via our Chat Application in the bottom right corner of this page or by calling extension 4222. If you need to enter a Technology Support Ticket please click HERE.

  • Q: What is 2-Step Verification and How Do I Set it Up?

  • Q: How do I connect a device to the BYOD-Staff wireless?

  • Q: What are some tips for setting up my classroom for the new school year?

  • Q: How do I log into zScaler on a iPad?

  • Q: How do I set-up my PCS email on a cell phone or tablet?

  • Q: What do I do if I am having internet issues at home?

  • Q: Why are streaming services blocked?

  • Q: Is it possible to view a previous webinar or one I may have missed?

  • Q: Can I use Google Voice with my Pitt County Schools account?

  • Q: I am having an issue related to Clever, where can I receive help?

  • Q: Where can I reset my NCedcloud Account?

Last Modified on August 7, 2023